Employment History
VF Corp. | Sr Manager Product Owner & Technology Consultant
Singapore | Aug 2021 to Mar 2022
Led APAC through digital transformation of product management to a unified Flex PLM system hence achieving organization-wide goal of system integration and data visualization positioning the company for exponential growth.
Designed and developed an automated system for the product costing department as part of the company’s restructuring plan, effectively offsetting the loss of 30 headcount while improving operational efficiency and accuracy.
Consultant | Creative work
PayPay Corp. | Japan | April - Jul 2021
Design a new reward program to increase user engagement for PayPay payment app.
Love Bonito |Singapore | May to Aug 2021
Conducted comprehensive research and facilitated focus groups to drive the development of a new product line, successfully bringing innovative solutions to market and meeting customer needs.
Gap Inc. | Sr Manager Technical Design
San Francisco, CA | Oct 2016 to Apr 2020
Obtained buy-in and support from cross-functional team to embrace the digital product creation hence achieving company-wide adoption in support of a broader 3D strategy.
Fostered critical partnerships with cross-functional teams through deliberate collaboration of mini projects and work events which contributed to improved workflow efficiencies by 30%.
Demonstrated track record of influencing global stakeholder’s buy-in by developing trust through understanding cultural differences, empathy and showing sensitivity to business partners.
Outdoor Voices | Sr Manager Technical Design Consultant
New York, NY | Feb 2016 to Feb 2017
Designed and created SOPs for product development management, positioning Outdoor Voices (a start-up company) for exponential growth which brought about 30% increase in revenue the next year.
Additional Experience: Product Development & Technical Design Roles at Sears Holding Corp., Aeropostale Inc, Ann Taylor Stores, Polo Ralph Lauren Co., Phillips-Van Heusen Co, DKNY Jeans International
Education & Certification
Advance Certification in Learning & Performance (ACLP) |SUSS | 2021
UX Design & Product Management | PaCE@NTU| Apr 2021
UX Design Fundamentals | California Institute of the Arts (CalArts) | Jan 2021
Visual Elements of UI Design |California Institute of the Arts (CalArts) | Oct 2020
Digital Marketing |Singapore Institute of Retail Studies (SIRS)| Aug 2020
Project Management Professional (PMP) | LinkedIn Certification | Mar 2020
B.B.A. in Business Management (GPA 3.9) | Berkeley College, New York
Tools & Skills
Figma, Xd, Miro, Confluence
Microsoft, Adobe & Google Suites
UX Writing & Content Design
User Research & A/B Testing
Content Accessibility & Inclusive Design